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Frequently asked questions
By using eFactory Global's manufacturing, machining, and job work services, you agree to abide by these Terms and Conditions.
We provide prototype and mass production manufacturing on "with material" or "without material" basis. Quality assurance through third-party inspection is available upon request.
All orders must be accompanied by approved drawings. Changes made after order confirmation may result in additional charges.
We guarantee high-quality workmanship and materials. Third-party inspections can be arranged upon request.
We ensure timely delivery to your specified location or offer pickup from our nearest hub.
Payment terms are finalized during order confirmation. Late payments may incur additional fees.
All client information and designs are handled with strict confidentiality.
Cancellations must be submitted in writing and may incur charges for costs already incurred. Returns are accepted only for defects.
Our liability is limited to the cost of the services provided.
These Terms and Conditions are governed by the laws of [Insert Jurisdiction].